Hey Thrifty Fashionista! 💖

We can’t wait to get your fabulous thrifted pieces to you quickly and safely! Below is everything you need to know about our shipping process to ensure a smooth and seamless experience.

Shipping Locations 🌍

We currently only ship within Kenya. At the moment, we do not offer international shipping, but we’re excited to serve our local fashionistas!

Shipping Times & Process 🕒

All orders are processed and sent out the next day after purchase, so you can receive your new pieces as soon as possible!

• Delivery Partner: We’ve partnered with PickUp Mtaani to ensure reliable and timely deliveries across Kenya.
• Delivery Timeline: Orders typically arrive within 2-3 business days, depending on your location.

Order Tracking 📦

For every order, you’ll receive a tracking link via email or SMS, so you can follow your package and know exactly when it will arrive!

Pick-Up Items 🛍️

If you’ve chosen to pick up your order, please note the following:

• Products must be collected within 3 days of receiving your pick-up notification.
• To avoid congestion at our pick-up locations, any items that are not collected within 3 days will be returned and resold. Please make sure to grab your order promptly!

Important Shipping Notes 📝

• Please double-check your shipping or pick-up address at checkout to ensure your package gets to you without delay.
• If your package faces any issues, such as loss or delay, please contact us at [email protected], and we’ll work with our delivery partner to resolve it.

Questions? We’re Here to Help! 💌

Got any shipping questions or concerns? Don’t hesitate to reach out to us at [email protected]. We’re always ready to assist and make your experience as smooth as possible!

Thank you for choosing The Thrifty Fashionista—we’re excited for you to enjoy your unique finds! 🎉